EDNord QMS magicolor Plus Installation Guide download pdf (Page 39)

Troubleshooting

CHECK

WASTE

TONER

message

appears

in the

message

window.

The waste toner bottle

isn’t properly installed.

Make sure the waste toner bottle

sits loosely in its compartment and

that the top of the bottle is not

wedged under the top of the com-

partment.

The Online

indicator is

on and the

message in

the display is

“IDLE,” but

no startup

page prints.

You did not wait long

enough.

Did you wait long enough? From a

cold start, the printer takes approxi-

mately 3 minutes to warm up.

Be sure you wait long enough for a

startup page before suspecting a

problem.

Print startup is not

enabled.

Make sure the option to print a star-

tup page is enabled in Administra-

tion/Startup Options/Do

Startup Page.

The defaults have been

changed.

Perform a restore defaults on the

printer. From your control panel,

select Administration/

Miscellaneous/Restore Defaults/

Factory Defaults/Yes.

Error mes-

sage is dis-

played.

A unit or tray is not cor-

rectly installed.

Handle the message according to

the message display.

The media is jammed.

A problem occurred inside

the printer.

Print is

unclear.

New toner cartridge(s)

has (have) been installed,

but the “break-in” period

has not been reached.

Print at least 20 pages to make

sure the new toner cartridges have

settled properly.

The colors

look drasti-

cally wrong.

The toner cartridges are

not correctly installed.

Check the toner cartridge

installation.

Colors aren’t

registering

properly.

The OPC belt cartridge is

not pushed all the way in.

Repeat the steps in “Installing the

OPC Belt Cartridge” on page 15.

Symptom Cause Solution

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EDNord QMS magicolor Plus Installation Guide Page 39

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