EDNord QMS magicolor Plus Installation Guide download pdf (Page 40)

Troubleshooting40

If you’ve followed all of the instructions and still have problems you can’t

solve, see the

Service & Support Guide

for the MINOLTA-QMS office closest

to you.

Printouts

seem faded

on one side

of the page.

The printer is not on a

level enough surface.

Level the printer surface. The slant

of the printer should not exceed

1.5° after the printer is placed on it

(for example, a round pencil laid on

the surface shouldn’t roll in any

direction).

Printer

power is not

on.

The power cord is not

correctly plugged into the

outlet.

Turn the power switch off, remove

the power cord from the outlet,

plug it back in, and turn the power

back on.

The printer power switch

is not on.

Toggle the printer power switch to

the On position.

Something is wrong with

the outlet you are using

for the printer.

Plug another electrical appliance

into the outlet and see whether it

operates properly.

Printer

power is not

on.

The printer is connected

to an outlet with a voltage

or frequency that does not

match the printer specifi-

cations.

Check the voltage and frequency of

the outlet. Use a power source with

the following specifications:

—Power

Japan: 100 VAC 50–60 Hz

12 amps

North America: 120 VAC

50–60 Hz 8 amps

Europe: 220-240 VAC 50–60 Hz

6 amps

Latin America:

120 VAC 50–60 Hz

8 amps

220-240 VAC 50–60 Hz

6 amps

—Voltage fluctuation

Japan: 100 VAC ±10%

North America: 120 VAC ±10%

Europe: 220-240 VAC ±10%

Latin America:

120 VAC ±10%

220-240 VAC ±10%

—Frequency fluctuation rate

within 50/60 ±3 Hz

Symptom Cause Solution

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EDNord QMS magicolor Plus Installation Guide Page 40

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